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	<title>consumer | The Malta Business Weekly</title>
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	<title>consumer | The Malta Business Weekly</title>
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		<title>MCCAA issues guidance for troubled Thomas Cook travellers</title>
		<link>https://maltabusinessweekly.com/mccaa-issues-guidance-for-troubled-thomas-cook-travellers/6243/</link>
		
		<dc:creator><![CDATA[Christian Keszthelyi]]></dc:creator>
		<pubDate>Wed, 25 Sep 2019 15:23:07 +0000</pubDate>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[Insurance]]></category>
		<category><![CDATA[Transport]]></category>
		<category><![CDATA[air malta]]></category>
		<category><![CDATA[collapse]]></category>
		<category><![CDATA[consumer]]></category>
		<category><![CDATA[guidance]]></category>
		<category><![CDATA[insolvency]]></category>
		<category><![CDATA[malta competition and consumer affairs authority]]></category>
		<category><![CDATA[mccaa]]></category>
		<category><![CDATA[thomas cook]]></category>
		<category><![CDATA[traveller]]></category>
		<category><![CDATA[troubled]]></category>
		<guid isPermaLink="false">https://maltabusinessweekly.com/?p=6243</guid>

					<description><![CDATA[<p>Malta Competition and Consumer Affairs Authority (MCCAA) has issued a guidance document to assist travellers who could have been hurt by the unexpected insolvency and closure of Thomas Cook. After last-minute negotiations aimed at saving the firm failed, Thomas Cook collapsed in the beginning of the week.</p>
<p>The post <a href="https://maltabusinessweekly.com/mccaa-issues-guidance-for-troubled-thomas-cook-travellers/6243/">MCCAA issues guidance for troubled Thomas Cook travellers</a> first appeared on <a href="https://maltabusinessweekly.com">The Malta Business Weekly</a>.</p>]]></description>
										<content:encoded><![CDATA[<p><strong>The Malta Competition and Consumer Affairs Authority (MCCAA) has issued a guidance document to assist travellers who could have been hurt by the unexpected insolvency and closure of Thomas Cook, according to a press statement sent to Business Malta.</strong></p>



<p>After last-minute negotiations aimed at saving the 178-year-old holiday firm failed, <a rel="noreferrer noopener" href="https://www.bbc.com/news/business-49791249" target="_blank">Thomas Cook collapsed</a>, according to BBC. Beyond UK customers, <a rel="noreferrer noopener" href="https://www.theguardian.com/business/live/2019/sep/23/thomas-cook-travel-chaos-insolvency-leaves-150000-stranded-on-holidays-live-updates" target="_blank">hundreds of thousands of holidaymakers from other countries</a> have been affected by the collapse, the Guardian reports.</p>



<p>A <a rel="noreferrer noopener" aria-label="‘rescue flight’ was sent to take Thomas Cook passengers (opens in a new tab)" href="https://maltabusinessweekly.com/rescue-flight-to-pick-up-thomas-cook-pax-in-malta/6160/" target="_blank">‘rescue flight’ was sent to take Thomas Cook passengers</a> from the Malta International Airport to the London Gatwick airport on 23 September.</p>



<p>The MCCAA urges Thomas Cook travellers to check first whether they have received an Air Travel Organiser’s Licence (ATOL) certificate upon booking, as that document offers financial protection for insolvency. Holding such a certificate grants travellers the right to claim a refund for the unused travel services with the British Civil Aviation Authority (CAA).</p>



<p>The MCCAA notes that starting from 30 September, Monday, the CAA will launch a service to manage all refunds within two months of receipt of fully completed claims forms, with further information on the process being announced on the official webpage of CAA in the coming days.</p>



<p>Travellers who do not hold an ATOL certificate are suggested to check their travel insurance policy to investigate further whether they are eligible for a refund. Consumers having paid by credit card are advised to check with their banks whether the payment can be reversed.</p>



<p>Consumers having booked through a travel agency or agent are recommended to contact their travel operator or agency and check for alternative travel arrangements.</p>



<p>Operating up until 6 October, a repatriation programme helps passengers stranded abroad to return to the United Kingdom. After the given date, passengers will be required to make their own travel arrangements.</p>



<p>Passengers stranded abroad with a return flight that is not UK-bound will have to make their own travel arrangements and then seek refund either through the ATOL protection scheme or through their insurance or bank, the MCCAA says.</p>



<p>To further assist stranded passengers, Air Malta launched a rescue fare to and from various destinations. Tickets are offered on an availability basis and are available only to Thomas Cook’s flight ticket holders or package holiday vouchers, the MCCAA reports.</p>



<p>The MCCAA is ready to assist troubled travellers further and can be contacted <a href="mailto:info@mccaa.org.mt" target="_blank" rel="noreferrer noopener" aria-label="via email (opens in a new tab)">via email</a> or by calling the +356 8007 4400 freephone number.</p><p>The post <a href="https://maltabusinessweekly.com/mccaa-issues-guidance-for-troubled-thomas-cook-travellers/6243/">MCCAA issues guidance for troubled Thomas Cook travellers</a> first appeared on <a href="https://maltabusinessweekly.com">The Malta Business Weekly</a>.</p>]]></content:encoded>
					
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">6243</post-id>	</item>
		<item>
		<title>Malta’s retail price index slows in March</title>
		<link>https://maltabusinessweekly.com/maltas-retail-price-index-slows-in-march/2607/</link>
		
		<dc:creator><![CDATA[Christian Keszthelyi]]></dc:creator>
		<pubDate>Tue, 23 Apr 2019 10:42:39 +0000</pubDate>
				<category><![CDATA[Consumption]]></category>
		<category><![CDATA[Featured]]></category>
		<category><![CDATA[consumer]]></category>
		<category><![CDATA[figures]]></category>
		<category><![CDATA[index]]></category>
		<category><![CDATA[inflation]]></category>
		<category><![CDATA[national statistics office]]></category>
		<category><![CDATA[nso]]></category>
		<category><![CDATA[prices]]></category>
		<category><![CDATA[retail]]></category>
		<category><![CDATA[statistics]]></category>
		<category><![CDATA[stats]]></category>
		<guid isPermaLink="false">https://maltabusinessweekly.com/?p=2607</guid>

					<description><![CDATA[<p>The annual rate of inflation as measured by the Retail Price Index (RPI) comes to 1.89% in March, slowing from 1.92% in February.</p>
<p>The post <a href="https://maltabusinessweekly.com/maltas-retail-price-index-slows-in-march/2607/">Malta’s retail price index slows in March</a> first appeared on <a href="https://maltabusinessweekly.com">The Malta Business Weekly</a>.</p>]]></description>
										<content:encoded><![CDATA[<p><strong>The annual rate of inflation as measured by the Retail Price Index (RPI) was 1.89% in March, slowing from 1.92% in February, according to figures published by the National Statistics Office (NSO).</strong></p>



<p>The twelve-month moving average rate for March 2019 stood at a rate of 1.38%, according to the NSO.</p>



<p>In March, the food segment saw inflation of 4.81% and the housing segment was up by 2.67%. However, recreation and culture saw inflation of 0.2%, while water, electricity, gas and other fuels segment was only up by 0.1%, according to NSO figures.</p>



<p>The full report including charts and visual representation of data is <a href="https://nso.gov.mt/en/News_Releases/View_by_Unit/Unit_A5/Price_Statistics/Documents/2019/News2019_059.pdf" target="_blank" rel="noreferrer noopener" aria-label="available for download at the website of NSO (opens in a new tab)">available for download at the website of NSO</a>.</p><p>The post <a href="https://maltabusinessweekly.com/maltas-retail-price-index-slows-in-march/2607/">Malta’s retail price index slows in March</a> first appeared on <a href="https://maltabusinessweekly.com">The Malta Business Weekly</a>.</p>]]></content:encoded>
					
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">2607</post-id>	</item>
		<item>
		<title>Malta’s inflation remains 1.3% in March</title>
		<link>https://maltabusinessweekly.com/maltas-inflation-remains-1-3-in-march/2591/</link>
		
		<dc:creator><![CDATA[Christian Keszthelyi]]></dc:creator>
		<pubDate>Mon, 22 Apr 2019 08:04:43 +0000</pubDate>
				<category><![CDATA[Consumption]]></category>
		<category><![CDATA[consumer]]></category>
		<category><![CDATA[figures]]></category>
		<category><![CDATA[index]]></category>
		<category><![CDATA[inflation]]></category>
		<category><![CDATA[national statistics office]]></category>
		<category><![CDATA[nso]]></category>
		<category><![CDATA[prices]]></category>
		<category><![CDATA[statistics]]></category>
		<category><![CDATA[stats]]></category>
		<guid isPermaLink="false">https://maltabusinessweekly.com/?p=2591</guid>

					<description><![CDATA[<p>Malta’s annual rate of inflation as measured by the Harmonised Index of Consumer Prices (HICP) remains at a constant rate of 1.3% in March 2019.</p>
<p>The post <a href="https://maltabusinessweekly.com/maltas-inflation-remains-1-3-in-march/2591/">Malta’s inflation remains 1.3% in March</a> first appeared on <a href="https://maltabusinessweekly.com">The Malta Business Weekly</a>.</p>]]></description>
										<content:encoded><![CDATA[<p><strong>Malta’s annual rate of inflation as measured by the Harmonised Index of Consumer Prices (HICP) remained at a constant rate of 1.3% in March 2019, according to figures published by the National Statistics Office (NSO).</strong></p>



<p>The twelve-month moving average rate for March stood at 1.7%.</p>



<p>The largest upward impact on annual inflation was measured in the food and non-alcoholic beverages index with 0.57 percentage points. This was followed by the restaurants and hotels index increasing by 0.29 pp and the housing, electricity, gas and other fuels index upping by 0.21 pp.</p>



<p>The largest downward impact was recorded in the education index; a decrease of 0.10 pp. This was followed by the furnishings, household equipment and routine household maintenance index and the clothing and footwear index dropping by 0.03 pp, respectively.</p>



<p>The full report including charts and visual representation of data is <a href="https://nso.gov.mt/en/News_Releases/View_by_Unit/Unit_A5/Price_Statistics/Documents/2019/News2019_058.pdf" target="_blank" rel="noreferrer noopener" aria-label="available for download at the website of NSO (opens in a new tab)">available for download at the website of NSO</a>.</p><p>The post <a href="https://maltabusinessweekly.com/maltas-inflation-remains-1-3-in-march/2591/">Malta’s inflation remains 1.3% in March</a> first appeared on <a href="https://maltabusinessweekly.com">The Malta Business Weekly</a>.</p>]]></content:encoded>
					
		
		
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