DHL Express warns on fake SMSes

Updated on

Fraudulent text messages (SMSes) are currently circulating that purport to come from Deutsche Post or DHL. DHL Express in Malta wishes to advise all those who receive these messages that it has not sent them and that these messages did not originate from Deutsche Post or DHL.

In principle, we do not request data via text message and do not inform our customers randomly via text message about the status of their shipments,” DHL Express Malta Manager Charles Schiavone said. “When we do, there will always be a reference to an airway bill number.”

The fraudulent SMSes contain, but are not limited to, the following messages:

“Your package is still pending. Confirm your details here (link).”

“The courier took the package off. Track (link).”

Mr Schiavone advised: “Please do not click on any suspicious links since, in doing this, you will be asked to download a scam app, which contains malware and should not be installed under any circumstance.”

Should you receive such an SMS, please report it to DHL’s Anti-Abuse Mailbox at: phising-dpdhl@dhl.com, where a dedicated IT security team will investigate each message thoroughly.

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