Nearly 98% of enterprises used internet in 2024 – NSO

Published by
The Malta Business Weekly

The survey on ICT usage and e-commerce in enterprises revealed that 97.9% of enterprises (employing 10 or more employees) used the internet during 2024, the NSO said.

Internet use by enterprises

During 2024, enterprises across all surveyed economic activities and size classes registered high levels of internet usage. A total of 82,254 employees used the internet for business purposes during 2024. Construction and Wholesale and Retail Trade activities were the economic activity groups with the lower shares of internet usage among all enterprises.

Remote access to enterprises’ systems and security measures

In 2024, 91.2% of enterprises provided remote access to their employees. Almost all of these enterprises enabled remote access to the organisation’s email system whereas nine out of every 10 provided employees with access to documents.

This surge in remote access increased the enterprises’ exposure to ICT-related security incidents. To counteract such incidents, 93.9% of enterprises implemented some form of ICT security measures on their own ICT systems. The most common security measures were authentication via strong passwords (90.5%), along with the creation of data backups in separate locations (83.8%).

E-Commerce sales

The national share of enterprises conducting sales through e-commerce was almost 11 percentage points higher than the EU-27 average.

In this regard, the number of enterprises engaging in sales through e-commerce increased by 2.1 percentage points over 2023 levels. In 2024, total turnover generated through e-commerce sales amounted to €2.9bn. EDI-type sales garnered 53.5% of total e-commerce sales.

During 2024, 78.3% of the total turnover generated via e-commerce web sales was made via the enterprise’s own website or apps.

Digital Intensity Index

Almost five out of every 10 enterprises had a “high” or “very high” digital intensity index rating. Enterprises operating in the Real estate, professional, administrative and other service activities or the Accommodation and food service activities, Transport and communication sectors reported the highest Digital Intensity Index.

The Malta Business Weekly

In 1994, the Malta Business Weekly became the first newspaper fully dedicated to business. Today this newspaper is a leader in business and financial news. Together with the launch of the MBW newspaper, the company started organising various business breakfasts to discuss various current issues that were targeting the business community in Malta.

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