Bank of Valletta would like to inform its customers that on Saturday 9th May 2020, five Branches in Malta and one Agency in Gozo will be open to the public between 9.00am and 12.30pm as follows:
- Sta Venera
- Sannat, Gozo
Customers are once again being encouraged to refrain from visiting branches unnecessarily and instead to use the BOV electronic channels. Customers may also reach out to the Bank by sending an email to email@example.com with the type of service required, mobile number, ID Card number and branch where they normally effect their banking or call on +356 2275 3500 Monday to Friday 8am to 4pm.
In those instances, where customers require to visit a branch, they are kindly reminded to:
- Use hand sanitisers when entering and exiting the bank
- Temporarily remove their masks upon entering the branch and when the customer’s identity must be verified. Customers wearing a transparent visor / face shield will not be asked to remove visor.
- Keep the social distance of two metres even when waiting in queue
Staff will continue serving customers from behind the protective screens. Further BOV information and updates on COVID-19 can be found on https://bov.com/content/covid-19-bov-updates.